Required documents for XM -Various certificates available at XM-
Required documents for XM -Various certificates available at XM-
The documents required for XM account activation (identity verification) are a valid photo ID (driver’s license, passport, My Number card) and a current address verification document issued within the last three months (insurance card, resident registration card, utility bill, etc.) . After registering an XM account and completing profile verification, you will need to submit these required documents and complete account activation (approval of ID and current address verification documents) in order to start trading.
At XM, there are no cumbersome procedures such as mailing or faxing identification documents; everything can be completed online or through XM’s official app, the XMTrading app (XM smartphone app) . Account activation usually takes between 30 minutes and one business day, and once your identification and current address verification documents have been approved, you can start trading immediately.
Required documents for XM -Various certificates available at XM-
After completing account registration and profile verification, XM will verify your identity by requiring you to submit a valid photo ID, a current address verification document issued within the last three months, and a current address verification document issued within the last three months . After submitting your identity verification documents (ID and current address verification document), your XM real account will be activated once the approval process is completed at XM.
XM accepts identification documents and current address verification documents in Japanese issued in Japan, but there are some documents that cannot be used. Please check the identification documents and current address verification documents that XM accepts in advance and prepare the necessary documents.
The certificate combinations available for account activation are listed here.
What is account activation?
Account activation (identity verification) is the process of verifying that the information you provided when opening a real account is correct by submitting identity verification documents (photo ID and current address verification documents) and then approving your account. Once this verification process is complete, you will be able to use many of XM’s services. The activation process for an XM real account will be completed in approximately 30 minutes to one business day after you submit your identity document and current address verification documents (address verification documents).
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Click here for how to activate your XM real account (identity verification)
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Click here for the difference between “unactivated” and “activated” services
If you do not have a real XM account, please apply to open an XM real account here.
Certificate combinations available for account activation
XM’s real account activation (identity verification) procedure usually requires two documents: one form of identification and one document verifying your current address. However, if you do not have an acceptable document verifying your current address, you can submit two forms of identification (a driver’s license with your current address, or a photo My Number card + passport).
1 piece of identification
Driver’s license, passport, etc.
One document verifying your current address
Health insurance card, utility bill, etc.
or
One piece of identification
(driver’s license, My Number card)
Driver’s license or My Number card
(only if it shows your current address)
1 piece of identification
passport
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Even if you submit a driver’s license or My Number card with your current address listed, you must submit two documents. You cannot use one document as both an ID and a document verifying your current address, so please bring another form of ID or a document verifying your current address.
At XM, the identification (personal identification document) required for account activation procedures, etc. must be a valid photo ID .
ID Cards Accepted at XM
The following identification documents are accepted by XMTrading. (Please note that any other documents will not be accepted.)
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Within the expiration date
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Name and date of birth match the registered information
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12-digit driver’s license number can be confirmed
If any changes are listed on the back of your driver’s license, please also submit the back.
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Within the expiration date
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Name and date of birth match the registered information
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With face photo
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You can see the 16-digit serial number on the bottom left.
There is no need to submit the back of your My Number card.
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Within the expiration date
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Name and date of birth match the registered information
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You can check the passport information in the bottom two lines.
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If you have a second name, you will need to apply to register it. To register your second name, please contact the XMTrading Support Desk by email.XMTrading Support Desk:support@xmtrading.com
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Before uploading your documents, you will need to select whether or not you have a My Number as additional information. If you are submitting your My Number as identification, select “Yes” for “Do you have a My Number?”. If you are not submitting your My Number as identification, select “No.”
ID Cards that cannot be used at XM
XMTrading does not accept the following forms of identification as identity verification:
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Residence card/Special permanent resident certificate
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Basic Resident Registration Card
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Student ID card
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staff identity card
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Alien registration card
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Notification card
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Disability certificate
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Residence card/Special permanent resident certificate
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Basic Resident Registration Card
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Student ID card
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staff identity card
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Alien registration card
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Notification card
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Disability certificate
XMTrading requires you to submit a current address verification document (address proof document) that can verify your name, current address, issue date, issuer, and document contents all on one document.
Current address verification documents available at XM
The current address verification documents (address proof documents) that can be used by XMTrading are as follows:
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Health insurance (insured person) card
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Within three months of the date of issue (issuance)
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Your name, date of birth, and current address match your XM membership information.
Only documents with an address printed on the front will be accepted. (Documents with an address printed on the back will not be accepted.)
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Within three months of the date of issue (issuance)
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Your name, date of birth, and current address match your XM registration information.
If the required information such as current address and issue date is written on multiple pages, you must submit both pages.
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Utility bills/receipts
(electricity, gas, water)
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Within three months of the date of issue (issuance)
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Your name, date of birth, and current address match your XM registration information.
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The publisher is listed
Only documents showing your full address will be accepted
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Landline/mobile phone bills/receipts
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Within three months of the date of issue (issuance)
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Your name, date of birth, and current address match your XM registration information.
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The publisher is listed
Only documents showing your full address will be accepted
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Credit card/bank statements/bills
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Within three months of the date of issue (issuance)
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Your name, date of birth, and current address match your XM registration information.
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The publisher is listed
Only documents showing your full address will be accepted
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Resident tax
(municipal/prefectural)
tax amount determination notice
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Within three months of the date of issue (issuance)
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Your name, date of birth, and current address match your XM registration information.
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The publisher is listed
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Within three months of the date of issue (issuance)
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Your name, date of birth, and current address match your XM registration information.
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The publisher is listed
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International Driver’s License
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Within 3 months from the date of issue (issuance)
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Your name, date of birth, and current address match your XM registration information.
If you submit a driver’s license as identification, it will not be accepted.
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If the ID or current address verification document (address proof document) you submit to XMTrading has any deficiencies, such as the necessary information not being confirmed or not being photographed correctly, it will not be accepted. Also, if there are any deficiencies in the submitted certificate image, you will be notified of the deficiency and will be required to resubmit the document, which will cause delays in completing the identity verification process. Please check the following points before taking photos of the required documents.
Example of an incomplete certificate image
XMTrading does not accept images of the following types of identification (identity verification documents) or current address verification documents (address proof documents): When taking photos of your identification or current address verification documents, please make sure that the contents can be clearly seen.
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All four corners are not included
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The light is reflected and the contents cannot be seen
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It’s out of focus and blurry
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The certificate is too small to read the text
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Forging documents
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It’s dark and I can’t see the text
Digitization of certificates (camera/scanner)
If you would like to digitize your ID or current address verification documents, please take a photo of them with your smartphone or other camera and save it as a digital file. Alternatively, please convert them into document data using a scanner or similar and then upload the digitized file.
When taking photos with a camera (smartphone, etc.)
Take a photo of your various identification documents using your smartphone or digital camera and save it on your smartphone or PC. After taking the photo, please make sure that the photo on your ID and the details on your current address verification document are clearly visible, and that all four corners of the identification document are included (so that the entire document can be seen).
When scanning with a scanner or copier
Scan your various identification documents using a scanner or copier, convert them into digital data, and save them. When scanning, be sure to scan the entire document so that you can see all of the information on your ID photo and current address verification document.
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We cannot accept monochrome (black and white) copies of your ID. Also, when taking a photo of your ID, light may reflect off the photo and text, making it difficult to see. If light is reflecting off the photo, please take the photo in a well-lit room with the flash turned off.
Uploadable image sizes and file formats
The maximum file size for uploading required documents from the XMTrading member page is 5MB in total . Also, the file formats that can be uploaded are JPG, JPEG, PNG, PDF, and GIF . Please check the image size and file format of your ID and current address verification documents (address proof documents) before preparing the required documents.
Once you have prepared the digital files of your ID and current address verification documents required for account activation (identity verification), log in to the XM Membership Page and upload the documents. You can access the XM Membership Page here.
Click here for how to activate your XM real account (identity verification)
In addition, various certificates can also be uploaded from XM’s official app, the ” XMTrading app (XM smartphone app) .” By completing the activation procedure on the XM app, you can upload images of your ID and current address verification documents taken with your smartphone, and complete the activation procedure with intuitive and easy-to-understand operations.
Currently, the iOS version of the XMTrading app cannot be installed.
At XM, in addition to the account activation procedure (identity verification procedure) after opening a new account, there are other procedures that require the submission of identification and current address verification documents (address proof documents). The procedures that require the submission of identification and current address verification documents other than the account activation procedure are as follows.
Address change procedures
At XM, if you change the registered address of your real account due to moving, etc., you will need to submit one document verifying your current address (address proof document) for your new address. If you are unable to provide a document verifying your current address, please submit a “driver’s license” or “My Number Card” showing your current address and another form of identification (identification document).
Current address verification document (address proof document) 1 piece
Health insurance card, utility bill, etc.
or
One piece of identification
(driver’s license, My Number card)
Driver’s license or My Number card
(only if it shows your current address)
1 piece of identification
Other identification documents
Name change procedures (if your name has changed due to marriage, etc.)
At XM, if the name on your real account (registered name) has changed due to marriage or other reasons, you will need to submit two pieces of identification (personal identification documents) that can verify your new name. The identification documents you submit must be valid and must show both your old and new names.
Two pieces of identification
Driver’s license, family register, My Number card, etc.
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In the case of a change of registered name, a certified copy (extract) of the family register can be used as identification.
In other cases where XM requests additional documents
At XM, the department in charge may request additional documents depending on your trading status, deposit and withdrawal amounts, etc. For example, if the credit card deposit amount exceeds a certain amount, or the number of deposit transactions exceeds five times, the XM department in charge may determine that you are required to submit additional credit card statements or images of your credit card.
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I have opened an account with XM, but it will take some time to gather and submit the necessary documents.
At XM, if you do not submit the required documents and activate your account (approval of ID and address proof) within 90 days of opening your account, your account will automatically be frozen. Please submit a valid photo ID and a current address proof that can verify your name, current address, issue date within the last three months, and issuer on one sheet of paper within 90 days.
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2021.07.02
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At XM, if my current address is listed on my ID, do I need to submit proof of current address?
No, XM requires you to submit two documents to verify your identity: an ID and a proof of current address. If your current address is listed on your driver’s license or My Number card, you can submit these as proof of current address. However, please note that you cannot use a single document as both an ID and a proof of current address.
read more
2021.07.02
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What documents can I use as identity verification for XM?
The documents required for identity verification at XM are a valid photo ID (driver’s license, passport, My Number card) and a current address certificate (resident registration card, utility bill, etc.) that can verify your name, current address, issue date within the last three months, and issuer on one sheet of paper. After submitting your identity verification documents, your account will be activated.
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2021.07.02
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Do I need to submit my My Number card at XM?
Before uploading your documents, XM will display a screen where you can select whether or not you have a My Number as additional information. If you are submitting your My Number as identification, select “Yes” for “Do you have a My Number?”. If you are not submitting your My Number as identification, select “No.”
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2021.07.02
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If I submit my My Number card as identification for XM, do I need to submit the back of the card?
No, when you submit your My Number Card as identification at XM, you do not need to submit the back of the card. Please take a photo of only the front of the card, showing your name, date of birth, expiration date, and the 16-digit serial number at the bottom left. Please note that XM does not accept notification cards without a photo.
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2021.07.02
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When submitting a driver’s license as identification for XM, do I need to submit the back of the driver’s license?
No, when submitting your driver’s license as identification at XM, you do not need to submit the back of the card. Please only take a photo of the front of the card, showing your name, date of birth, expiration date, and driver’s license number. However, if there are any changes on the back, you will need to submit the back as well.
read more
2021.07.02